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Trafficking Victims Assistance

In 2006, the Autonomous Province of Trento activated a "provincial technical coordination table for the reception of victims of trafficking", composed for the Autonomous Province of Trento by Cinformi (Immigration Information Centre, operational unit of the Service); for the social services particularly interested in the topic, by the Municipalities of Trento and Rovereto; for road units, the Lila Trentino Association and the Cif Association (Italian Women's Centre) of Trento; for road volunteers, the Altrastrada Association of Trento and the Raab Group of Rovereto; for reception facilities, the Cooperativa Punto d'Approdo di Rovereto, the Acisjf Association (Casa della Giovanna) of Trento, the Villa S Cooperative. Ignazio di Trento and the Atas-onlus Association of Trento. The aforementioned "technical table" has been activated with the aim of defining a common model of intervention in Trentino. 
The model has been developed on the basis of guidelines against trafficking in human beings which aim, in the first place, to identify and create the necessary conditions to develop awareness of the condition of trafficked persons, with particular attention to persons exploited for sexual purposes.
At the same time, the guidelines are intended to find or create the necessary tools to ensure that these victims are guaranteed the effective enjoyment of fundamental human rights and, secondly, to socially and work with the recipients through the provision of personalized programs of protection, assistance and social integration. The implementation of these pathways is based on building a relationship of trust, transparency and the sharing of objectives and methods. The guidelines, as provided for by the regulations in force on trafficking, slavery and social protection for foreigners, indicate objectives, actions and expected results with regard to assistance and integration programmes for victims. They also promote the construction of a network between all those involved in the provincial territory.
The guidelines put at the centre, as active subjects, the person (with his characteristics, his evolution and his path of social integration) and the community (with its services, its bodies, its citizens and their capacity and willingness to make themselves inclusive. The phases that characterize the guidelines, not necessarily all present and consequential, within which objectives, actions and expected results can be distinguished, are the following:

1) First contact 
(a) objectives: the creation between the operators and the person of a relationship of mutual trust that recognizes the dignity of the same, allows it to express the needs and enhance personal resources; the knowledge by the person of the rights, duties and criteria for access to the services of the territory; 
b) actions: to offer meetings that, by valuing the person, favour the emergence of needs; to offer help aimed at promoting awareness of behaviour and living conditions and at bringing about change; to carry out effective intercultural communication, also capable of deciphering communicative codes and implicit meanings; to provide clear information on how to undertake a path out of the exploitative situation; to inform and orient health, social and legal services and facilitate access and enjoyment of them, also by sending and accompanying them; to ascertain the level of understanding of the information provided; 
c) expected results: the person's awareness of their needs, rights and duties and the expression of the same; knowledge of the existence of services capable of satisfying them.

2) Low-threshold taking charge and possible choice of spill 
(a) objectives: to acquire the ability to identify, in the face of health-social-legal needs, the services responsible for satisfying them and to be able to access them autonomously in order to obtain an effective and continuous response; to mature the possible conscious choice to escape from the condition of exploitation; 
(b) actions: to deepen the listening to the person, the consolidation of the relationship, the definition of the problem, also through the offer of individual interviews in contexts other than the place of exploitation; to initiate the correct use of the services and accompany the person to them in such a way as to promote their progressive autonomy; to solicit a return on the experiences of access to services in order to verify the degree of satisfaction of the needs and identify the difficulties that must be supported; to offer an adequate, safe and protected space-time, far from the context of exploitation, for a conscious and serene decision making with respect to the escape from the exploitative condition; to offer individualized specialized counselling able to deepen the information necessary to favour a conscious choice of escape and to specify in a clear and exhaustive way the legal, economic, logistic, temporal and social aspects connected; to guarantee, if necessary, an adequate psychological support; to offer the possibility of the honourable and assisted return home; 
(c) expected results: consolidation of trust, exercise of rights and satisfaction of real needs; contact with and possible taking charge of the person by the services responsible for launching the social assistance and integration programme; possible agreed repatriation.

3) Implementation of the assistance and social integration programme 
(a) objectives: the drafting and implementation of the social assistance and integration programme aimed at achieving autonomy, drawn up in consultation with the social services, the host structures and any other network bodies, in agreement with the person;
(b) actions: to offer different accommodation spaces in relation to the characteristics of the victim: apartments, residential facilities, family hospitality; structure the phases of the individual project according to the characteristics of the person and subscribe to it; make known the location and the methods of access to services in the territory making it progressively autonomous; accompany and support the person in legal and administrative practices; address the health services and facilitate access to them also through sending and accompanying; to accompany and support the person in the management of daily life, self-care, nutrition and health; to propose paths aimed at exploring feelings, needs, experiences and to resolve any psychological conflicts and traumas; to guarantee, when needed, the support of specific professional figures to help rework any experiences of violence and exploitation; welcome the person with respect for his or her cultural diversity and accompany him or her in the creation of a climate of mutual respect for the various diversities of the environment in which he or she lives; offer courses in literacy, Italian language and the strengthening of personal and social skills; offer courses aimed at orientation and job placement; offer opportunities for access to cultural, recreational and associative resources present in the area, encouraging socialization and the creation of a network of significant knowledge outside the reception structure; encourage access to semi-autonomous, autonomous or shared housing solutions, providing information on the functioning of the housing market and the contractual procedures for renting accommodation;
c) expected results: respect and positive implementation of the timeframe-modality of the assistance and social integration programme; positive re-elaboration of previous phases of life.

4) Reformulation of the migration project 
(a) objectives: termination of the social assistance and social integration programme; achievement of autonomy; 
(b) actions: support in the conclusion of an individual or shared rental contract; support the person in the search for a stable job that allows the transition to complete autonomy; support the person in the transition from a residence permit for humanitarian reasons to the acquisition of a stable residence permit of another type; information on the possibility of reactivating contact with the services at any time; information on initiatives and events that allow integration and active citizenship; 
(c) expected results: achievement of social, economic and housing autonomy.

5) Community 
a) objectives: to map and monitor at provincial level the realities of trafficking, slavery, street prostitution and the submerged phenomenon; to interact and collaborate in a coordinated and continuous way between contact units, social services, structures in charge of reception and work placement, information desks and law enforcement agencies; to make civil society aware and responsible for the issues covered by these guidelines; 
(b) actions: to set up a permanent observatory in order to be able to quantitatively and qualitatively analyse the data collected, compare them with extra provincial data and adapt the interventions to the real needs; to inform the community about sexually transmitted diseases and prevention methods favouring the maintenance of good health; to create places and moments of confrontation between the various services involved in order to exchange information, verify the practices implemented and evaluate the interventions in order to guarantee the coordination, the optimization of resources and an adequate response to the target; inform and train the operators of the social and health services, preparing them for an adequate reception of the target audience, assessing the capacity to respond to needs in order to improve the level of accessibility of services; deepen the contact, interaction, collaboration and verification with the law enforcement agencies also through the provision of information and training; disseminate the treatment of issues related to the phenomenon through mass media and publications; promote public meetings aimed at information, awareness and mutual exchange;
c) expected results: creation of databases; offer of a network of services coordinated and adapted to the times, facilitating access to them and improving the relationship of trust between services and users; consolidation of agreements with law enforcement agencies; empowerment of active citizenship.

Phone: 0461 491876 (office hours)

National toll-free number Antitrafficking 800 290 290
It is active every day of the week, 24 hours a day, throughout the national territory, to encourage the emergence of the phenomenon and support victims of trafficking and exploitation, offering information on the possibilities of help and assistance and putting in contact with local social welfare services. The number, set up by the Department for Equal Opportunities, can also be contacted by social services operators, representatives of the Law Enforcement, citizens who want to report situations of exploitation. The service is available in several languages including English, Albanian, Russian, French, Spanish, Romanian, Hungarian, Arabic, Chinese and Nigerian.

Pubblicato il: Giovedì, 29 Novembre 2018 - Ultima modifica: Lunedì, 24 Febbraio 2020

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